Reviews & Testimonials
4.43 / 5* (163 Google Reviews)
We’ve had the pleasure of helping lots of people move home and deal with their property requirements. Here’s what some of our clients have to say about working with us:
An acceptable price for the sale of our property was quickly negotiated by the Hagley team. The legal side dragged on a little but Kirsty, Jess and Ellie were all instrumental in pushing the process forward and were enthusiastic and proactive. In challenging times, their efforts made a difference in finalising the eventual sale. We would recommend their services.
The whole sales team at Lex Allan are beyond excellent! Not only did they sell our house within 8 days, Jon, Jess and Harry were always so helpful, professional and nothing was too much trouble. I would encourage anyone looking to sell their house to use Lex Allan. Thank you all x x x
A really excellent team! We had a very positive experience with the Lex Allan Grove team at Hagley, who worked on the sale of our house in 2020. Every single member of the team was excellent to deal with - friendly, open, responsive and efficient. Calls always returned and a positive a open vibe to conversations without the "snoot" often experienced with agents. I would thoroughly recommend them.
First time using Lex, Allen and Grove Estate agents, Dawn has been outstanding from the start. Dawn has gone above and beyond to ensure that everything was in order for us to be able to complete on the purchase. Thank you for all your help. Will definitely be using Lex, Allen and Grove again.
We bought a house from them over the summer. Very professional and helpful from initial viewings, offers, right through to completion and getting the keys. Kirsty was especially helpful keeping the kids busy while my wife and I looked around.
We recently sold our house through Lex Allan and we cannot praise more highly, the personal and professional service we received from beginning to end. Their passion for getting us the very best deal was evident and they were willing to work hard to achieve this.Selling a house during a pandemic certainly tests the true mettle of an agent and despite Covid restrictions, Lex Allan ensured all viewings were carried out safely by either his staff or ourselves. They initially sent an online viewing link to interested parties to ensure we had only genuinely interested buyers make a visit. After each viewing, we received prompt feedback through Lex Allan staff.Having received three offers in a short space of time, testament to their effective marketing, Lex’s experience guided us to accept the offer from the buyer in the best circumstances to proceed quickly. It was clear that staff at Lex Allan took the time to fully understand the individual situation of each potential buyer too.From the initial valuation of our property, Lex impressed us with his knowledge and professionalism and we felt well supported throughout each stage of the process. Harry and Jess in the Stourbridge office maintained regular contact with us throughout and when our buyer’s surveys meant we needed to rectify some minor issues on our house, Lex was able to provide valuable advice and appropriate contractor contacts, making the whole process relatively stress-free.We have no hesitation in recommending Lex Allan to anyone looking to sell their home.
Lex Allan manage 2 rental flats for me and this has been the case for several years without a problem providing all the services you'd expect from a professional letting agent. However a recent flooding incident in one of the flats which rendered it uninhabitable for a while really did showcase their support at it's best and I cannot commend or thank them enough. Lex himself is a powerhouse of knowledge and gave me expert advice on renovations and the team in Stourbridge showed off their project management skills in getting extensive repairs done in the right order! Thanks particularly to Sasha and Lisa. If you are thinking of letting out a property and wondering which agent to use, you'll find Lex Allan to be top of the class.
The team at Lex Allan Stourbridge sold our home in a pandemic. That in itself surely speaks volumes about this company. They are experienced, professional & dedicated at all levels and give a very personal service to their clients. Flexible and respectful of people’s individual preferences, they have worked within the guidelines and confines of Covid19 without allowing it to compromise the service they offer in any way. Every enquiry is followed through, their photography and video presentation is excellent. Emails are answered promptly, Harry is a joy to deal with and is always available on the phone to answer queries and arrange viewings. The whole process of selling our family home of 18 years was a seamless process and any hiccups and slight delays were quickly ironed out. Selling up and moving on can be a very stressful business but Lex Allan as a company understand this only too well and are ready to steer your sale sensitively, they are also ready to give advice if you need it. A long established business that is operated with great integrity and professionalism but with a real personal touch, leaving you with the feeling you’ve been looked after by friends. Thank you to Harry and Jess for all their support and effort, not forgetting Lex himself who is always around with wise words when needed! You have all been amazing. Thanks to you we are already enjoying a new chapter in our lives. Every blessing, Linda & Dermot McGillicuddy.
The team at Lex Allan were great during our purchase of a property in Clent last week.Jenny is particular went above and beyond in answering calls and chasing lawyers on her day off. We would not have achieved the targeted completion date without the help from the team.Thanks all Andrew
I bought my first home with the assistance of lex Allen estate agency. Jess was very helpful , friendly , informative through out the whole process despite Covid -19 obstructions. She communicated with me through out , responded to my emails in a timely manner. It was a lovely experience thank you so much.