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Client Testimonials

"I’ve been dealing with Lisa on a property in Kempsey Close. I just want to put on the record her professionalism dealing with what turned out to be a drawn our chain. She has kept me going when I was ready to walk away, I know it’s taken its toll on her, but I cannot give enough praise and credit where it is due. I’ve always said feedback is good, but she deserves much better than words....
Cannot recommend the sales team enough. Out of 11 properties we viewed, 8 were with Lex Allan Grove, Halesowen and we mainly dealt with Jess. Having had experience with Agents not returning calls and generally not being interested in us, it was great to then deal with Jess. She was always there to help, her customer service levels were high and her infectious happy nature made us want to find our...
5 Stars! Ellie and team were fantastic from start to finish, prompt responses to any questions we had and kept us informed along the way,Would highly recommend.Heather....
Hello Kirsty,We hope all’s well with you and the team.Very appreciative of all the work put in, by all of you at the Hagley office, in selling an unusual property. It took a long time to find a buyer but perseverance paid off. We felt supported throughout. It then took less than nine weeks from offer to completion, which was very swift in the circumstances. Thank you...
5 STARSWe were happy with the service provided. The presentation of the house on the internet and the brochure were excellent.We sold our house in 2020 amidst Covid regulations, so the viewings were conducted by ourselves with Lex Allan Grove making the appointments and ensuring potential buyers were aware they would need to wear PPE.After each viewing we had feedback.Once we...
Lex Allan Grove Village in Hagley - An absolutely first class estate agent - head and shoulders above the rest.Lex Allan Grove at Hagley have proved beyond all my expectations why you should use this particular estate agent and why their services have given us the best house sale experience ever. The office utilises a single point of contact for the house sale process and we have found this...
Hi Lex Allan Grove,Thanks for your help in selling my late Mom’s house.In difficult times it almost sold within two months but unfortunately this didn’t happen but you kept the viewings going and kept the listing fresh by producing an online walk-around.Eventually we sold which was a little long-winded due to the added complication of a Housing Association being involved.You...
The best experience dealing with any estate agent I've ever had. Would definitely recommend! ...
Many thanks for all you have done for us. You have been amazing. So professional and helpful. ...
Fabulous job! Thank you so much for such a seamless sale of my Parents' house. It was great having such a good agent representing us. ...
Everyone we've dealt with here has been a delight to work with - friendly, reliable and efficient. ...
Very friendly and helpful, would highy recommend to friends. ...
Very helpful - made the experience very smooth and enjoyable. Thank you! ...
The team were always enthusiastic, supportive and extremely helpful. Communication was excellent throughout. ...
Fantastic, stress-free and very helpful ...
Patient and friendly. Fantastic customer service and extremely helpful! ...
Very friendly and have been a real help for first time buyers! ...
Fantastic experience, absolutely easy. Would use again when the need arises. ...
The service we received has just been brillaint. We would highly recommend! ...
So supportive, kind and understanding. Highly, highly recommend. ...
Exceptionall helpful and kept us fully up-to-date. Excellent service. ...
Thank you for organising our chain and getting us into our new house. Thanks for all your help. ...
Very happy with the service provided. Staff cheerfully kept us informed throughout and really helped with what could have been a slow, painful process. ...
I can't really put into wrods who amazing everyone at Lex Allan has been, they have achieved all that I wanted! They all have been so helpful from start to finish, managing to fit me in at anytime for appointments. The team always wen the extra mile. T couldn't recommend Lex Allan enough! Absolutely amazed and incredibly excited about what is to come! Thank you so much. ...
We're very happy with the service we received from the Lex Allan Grove team. They were very professional and made the whole experience stress-free. Many thanks. ...
The Lex Allan Grove team were all gems. Thank you so much for everything ...
Fabulous throughout the whole sale process. Extremely concientious and professional. ...
Really pleased with the overall service. The team were fantastic, organising everything and finding out what was going on in challenging circumstances. ...
Lex Allan Grove have been excellent. The team worked very hard to keep everything going. I was very impressed with their professionalism. ...
Fast and efficient service all round from Lex Allan. Particular ‘Thanks’ to Jess and Kelby whose communication is outstanding. Updates by email and text never to be underestimated. So important as both a landlord and vendor to feel completely in the loop. Much Appreciated ...
From the very get-go, it has been such a pleasant experience dealing with Lex Allan Grove Village, they have always been professional and the communication has been fantastic. The process has been very relaxing and we have always felt that we have had a supportive arm around our shoulder. Every time we visited the office, it was like walking into someone’s home with such a warm and friendly...
Honestly love the staff here. Chloe has done everything within her power to help us. Great, amazing, thank you....
Brilliant! Bev drove the chain to completion whilst keeping me informed and calm – without her I fear we may never have got over the line!...
You brought credibility back to estate agency! The whole team was great!...
Having used you before I knew exactly what to expect – I wasn’t disappointed!...
Everyone we have dealt with at Lex Allan has been a delight to work with – friendly, reliable and efficient....
Patient, friendly, fantastic customer service and extremely helpful!...
The service we received has just been brilliant. We would highly recommend!...
So supportive, kind and understanding. Highly recommended!...
28 days from offer to completion! We have a huge debt of gratitude for the way that Lex Allan have looked after us – what is normally considered as a difficult process has been a pleasure....
Fabulous throughout the whole sale process, extremely conscientious and professional....
I can’t explain how amazing everyone at Lex Allan has been from start to finish, managing to fit me in at any time for appointments – I couldn’t recommend Lex Allan enough....
Lex Allan weren’t our Estate Agents but were superb and I would recommend them to anyone!...
Fabulous job. Thank you so much for a such a seamless sale of my Parent’s house – it was great having such a good agent representing us....
Superfast efficient service, can’t fault you!...
Fabulous service from start to finish. Helpful and friendly throughout....
Exceptionally helpful and kept us fully up to date – Excellent service....